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Returns & Refunds
Learn about our returns and refunds process at Epic Nail. This page details how to return products, the conditions for refunds, and the steps to ensure a hassle-free experience.
Learn about our returns and refunds process at Epic Nail. This page details how to return products, the conditions for refunds, and the steps to ensure a hassle-free experience.
About Returns & Refunds:
Here at Epic Nail we want you to be thrilled with your purchases. We offer a 30 day money back guarantee if you aren’t 100% happy with your order. Whether it’s one bottle, a kit, or anything you have purchased from us, send us an email at hello@epicnail.com.au and if we can’t fix the problem simply return your items to us in their original packaging for a full refund.*
That’s it, no ifs buts or maybes. We’ll even refund the initial postage price!
Our Warranty:
All LED Nail Lamps and electrical goods come with a full 12 month Australian warranty. If an item breaks during normal use, just let us know and we will arrange a repair or replacement. Please note, UV Bulbs have a fixed life and are not covered under warranty.
*Fees and charges may apply to products returned without full, original packaging.
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